According to the Kunming Radio and television Station on October 16, a Malaysian tourist encountered unexpected difficulties while trying to check out of her hotel in Kunming.
根据昆明广播电视台10月16日的报道,一名马来西亚游客在昆明一家酒店结账时遇到了意想不到的困难。
According to local police, when they were alerted to the situation by hotel staff, they learned that the tourist had already completed her stay but had not yet settled her bill. The hotel employees confirmed that she had paid a deposit of 160 Malaysian Ringgit but had run out of cash and had no credit card or mobile phone to facilitate payment.
据当地警方表示,当酒店工作人员向他们报告这一情况时,他们了解到这名游客已经完成了住宿,但还没有结清账单。酒店员工证实,她已经支付了160马来西亚林吉特的押金,但已经没有现金,也没有信用卡或手机来方便支付。
Upon arrival at the hotel, officers discovered that the tourist was unable to complete the checkout process due to her financial constraints. Hotel staff, faced with the inability to process her payment, decided to call the police for assistance.
警察到达酒店后发现,由于财务限制,这名游客无法完成结账流程。面对无法处理她的支付问题,酒店工作人员决定报警求助。
The police helped the tourist reach out to several banks, but her debit card could not be exchanged for Chinese currency. Officers informed her that she could utilize a licensed currency exchange service in the area. "If the exchange rate doesn't seem favorable, you can exchange a smaller amount, but you will need to ensure that you can cover your hotel bill," the officer advised.
警察帮助这名游客联系了几家银行,但她的借记卡无法兑换成人民币。警察告诉她,她可以利用当地一家有执照的货币兑换服务。“如果汇率看起来不太有利,你可以兑换更少的金额,但你需要确保你能支付酒店账单,”警官建议。
Ultimately, with the police's assistance, the tourist was able to locate a currency exchange service, successfully converted her money into Chinese Yuan, and completed her checkout. Grateful for the help she received, the tourist expressed her heartfelt thanks to the officers for their support during a stressful situation. This incident serves as a reminder for travelers to ensure they have sufficient funds and payment options available when exploring new destinations to avoid similar challenges.
最终,在警察的帮助下,这名游客找到了一家货币兑换服务,成功地将她的钱兑换成人民币,并完成了结账。对于她所得到的帮助,这名游客对警官们在紧张情况下的支持表示了衷心的感谢。这一事件提醒旅行者在探索新目的地时,确保他们有足够的资金和支付方式,以避免类似的挑战。